Planned, urgent and emergency
What each priority does, and bringing a shift back down.
- Planned - appears on matched staff’s dashboards, and in their daily summary of new matches.
- Urgent - also alerts matched staff straight away.
- Emergency - alerts them straight away and adds a one-hour deadline for responses.
You can raise a shift later, or bring it back down. The people who were alerted are told it’s been stood down. Every emergency is counted on the Network page.
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